Reviews

Good service and friendly quick repair I recommend it

Hello Darla, Thank you so much for the 5-star rating! We really appreciate your support and look forward to helping you out next time you need auto service. Safe travels! - Platinum Wrench Auto Repair

- Platinum Wrench Auto Repair

It is always a pleasure to do business with them. They are great people and very honest. Never pushy with extra stuff and this keeps me coming back over and over. Highly recommend them.

Hello Eric, Thank you for the kind words and your continued trust in us. We truly appreciate your business and look forward to working with you again! - Platinum Wrench Auto Repair

- Platinum Wrench Auto Repair

Very honest mechanics I come all the way from Orlando and they have been amazing every time. Great customer service. They also upheld their warranty and got my car fixed asap.

Hello Erica, Thank you so much! Making the drive from Orlando means a lot to us, and we're always happy to stand by our work and get you back on the road quickly. See you next time! - Platinum Wrench Auto Repair

- Platinum Wrench Auto Repair

Not many places open on Sundays which is a big plus. Facilities was clean and organized which says a lot. Work was promptly done in a timely manner.

Hello, Thank you for the review! We're glad our Sunday hours were convenient for you. We take pride in keeping our facility clean and providing prompt service, and we appreciate your business. - Platinum Wrench Auto Repair

- Platinum Wrench Auto Repair

I brought my car in Saturday for an alignment and had a great experience. The service was professional, friendly, and efficient. They got me taken care of, and I could immediately tell a difference in the way my car drove afterward. Everything felt smoother and the alignment was exactly what I needed. Great service and quality work. I’ll definitely be back and highly recommend Platinum Wrench Auto Repair!

Hello Altamease, Thanks so much for the great review! We're glad to hear the alignment made an immediate difference in how your car drives. We appreciate the recommendation and look forward to helping you out next time! - Platinum Wrench Auto Repair

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Hello Stylianos, Thanks for the review! We appreciate your business and look forward to seeing you at your next service. - Platinum Wrench Auto Repair

- Platinum Wrench Auto Repair

Wonderful people. Don’t over sell you. Trustworthy

Hello Lyle, Thank you so much! We pride ourselves on honest, straightforward service, so hearing that you felt well cared for and built trust with our team means everything to us. We truly appreciate your support! - Platinum Wrench Auto Repair

- Platinum Wrench Auto Repair

I had a great experience with this auto repair shop. The staff was professional, honest, and very helpful throughout the entire process. They took the time to explain the repairs, kept me updated, and made sure everything was done correctly. I really appreciated their excellent customer service and attention to detail. I would definitely recommend them to anyone looking for a trustworthy and reliable auto repair shop!

Hi Amy, Thank you for taking the time to share your experience with us. Transparency, clear communication, and quality workmanship are the standards we strive to deliver to every client, so it is deeply rewarding to know we met those expectations for you. We sincerely appreciate your business and your recommendation, and we look forward to providing you with the same high level of service in the future. - Platinum Wrench Auto Repair

- Platinum Wrench Auto Repair

We’ve been taking our Fleet vehicles from our company Easy Living with Technology here for years. And John has always led us in the right direction on what things need to be done to our vehicles. He’s been in the industry for decades and it shows. All 4 of our trucks have been in tip top shape with great maintainence. Your vehicle is your lifeline for work. So I decided it was time to take my 2019 Toyota Corolla in for service because it hit 75k and I heard some slight squealing from the engine bay. The transmission was feeling a bit odd leaving a stop light. So I asked John what would he recommend? They did a transmission fluid change, coolant change, found that the serpentine belt was loose(the squealing) and shot so they changed that. Of course an oil change and I needed the tires rotated and balanced(do that to make sure you don’t bald out your tires on the front or back!) Did a full inspection on the car and I did everything John said he recommended. And when I drove it home… it was like a brand new car again. Super smooth. Thanks again John and the Techs!

Hi Kevin! Thank you so much for taking the time to share this! It’s always a pleasure taking care of the Easy Living with Technology fleet, and we really appreciate you trusting us with your Corolla as well. Preventive maintenance—especially catching those belts and keeping up with fluid changes—makes all the difference in keeping a car feeling like it just rolled off the lot. I’ll be sure to pass your thanks along to the techs in the back. See you next time! — Platinum Wrench Auto Repair

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Hello Kimberly, Thank you for the great review! - Platinum Wrench Auto Repair

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So glad I was referred to Platinum Wrench. Was searching for a reliable honest mechanic and finally found them. They've done several repairs to my car to keep it going strong. I appreciate their honesty, fair prices and best of all when they fix something - it's fixed! The staff is great. Definitely recommend. They've been in business for a long time and now I know why.

John and his team is very helpful. He worked with me to determine the best option of tires needed for my vehicle.

Hi Tony! Thank you so much for the review! We're thrilled John and the team could help you find the perfect set of tires for your vehicle. Drive safe, and we look forward to seeing you again! - Platinum Wrench Auto Repair

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I have to let people no to pay attention to this shop offering eliment service,just make sure they tell you what there going to eliminate on your car.all three points are a full eliment not two .but they refunded my money so it's a wash.

Hi Stephen! That is exactly what we love to hear! Thank you so much for your trust and support. We are thrilled to have earned a lifetime customer—safe travels out there! - Platinum Wrench Auto Repair

- Platinum Wrench Auto Repair

Had an alignment done and it was done professionally.thankyou so very much and you have a lifetime customer

Service was fast and friendly

Hi Tom, Thanks for the review! - Platinum Wrench Auto Repair

- Platinum Wrench Auto Repair

John was very Professional, and kept me updated when he could even though it took longer then it should have he kept me updated and let me know what was going on and even towed my car to the body shop after the engine was done

Hello Ace! Thank you for sharing your experience! We apologize again for the delay, but we're so glad John's communication and extra help towing your car made a difference. We appreciate your patience and look forward to helping you again in the future! - Platinum Wrench Auto Repair

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Can't say enough good about Platinum Wrench, very honest, well priced and certainly knowledgeable.

Hi Edward! Thank you so much for the review! We truly appreciate your support and are always here to help when you need us. ~ Platinum Wrench Auto Repair

- Platinum Wrench Auto Repair

Had my issue diagnosed, parts ordered and fixed in just under 24hr. Price was very reasonable. Will be back for routine maintenance soon!

Hi Preston, Thanks so much for the awesome review! We're thrilled we could get you back on the road so quickly and at a fair price. See you next time for your routine maintenance! ~ Platinum Wrench Auto Repair

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What I like about this business is honesty and transparency. Our daughter's car had an interesting situation that took some time to effectively troubleshoot and remedy. We're from out-of-town, and it was a bit disappointing to have to extend the trip, but John was empathetic. It's not easy to deliver bad news, but John did a great job keeping us informed and explaining daily progress. What I like most is that he took my daughter's safety as critically as I did. His line, "I wouldn't release a car to anyone unless I'm comfortable that MY family could drive it to California" won me as a customer for life!

Hi Michael! Thank you so much for your trust! We know how stressful out-of-town car trouble can be. John perfectly upholds our Platinum Wrench values by treating every vehicle as if his own family were driving it. We're so glad his transparency and dedication to safety gave you peace of mind. Safe travels! ~ Platinum Wrench Auto Repair

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Excellent experience! I want to recognize both Eric and John for their outstanding service. Eric, the technician, went above and beyond to diagnose and find an issue with my car that 2 previous shops did not. The customer service from John, the General Manager, was equally impressive. He was professional, friendly, transparent and kept me informed. It’s rare to find a team like this. Highly Recommend!

Thank you for sharing your exceptional experience, Christine! It's fantastic to hear that Eric and John provided outstanding service. We take pride in going above and beyond to diagnose and fix problems. Your recommendation means the world to us!-~Platinum Wrench Auto Repair

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John has great customer service skills, excellent communication… Platinum wrench does a great job with a very quick turnaround time, highly recommended!

Hi David, Thank you for the high recommendation! We're thrilled to hear you had a great experience with John and appreciated our quick turnaround time. Thanks for choosing Platinum Wrench! ~ Platinum Wrench Auto Repair

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I have a Mercedes Benz SLK 350, and platinum wrench did an alignment on my vehicle and my vehicle handles like a sports car again. They did an expert job at aligning my vehicle. Money well spent. I highly recommend them for your automotive needs.

Hi Joe, Thanks for the high praise! We're thrilled we could get your SLK 350 handling like a true sports car again—enjoy the drive! ~ Platinum Wrench Auto Repair

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Cant go wrong with these guys

Hi Joseph, Thank you so much for the review! We truly appreciate your support and are always happy to help keep you safely on the road. See you next time! ~ Platinum Wrench Auto Repair

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Kat is such a joy. We will only come on here Sunday because she is super helpful. Thank God for Platinum Wrench 🙏🏼 🔧

Hello Nuh, Thank you for the kind words! We're glad to hear that Kat was able to provide you with excellent service. We appreciate your support and look forward to seeing you again at Platinum Wrench! ~ Platinum Wrench Auto Repair

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Excellent and friendly service. Ive been a customer for many years and they never disappoint

Hi Karen, Thank you for your loyalty and kind words! We truly appreciate your support over the years and look forward to serving you again soon. ~ Platinum Wrench Auto Repair

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Best shop in town!

Hi Kevin! Thank you so much! We truly appreciate your support and are glad we could provide a great experience. We look forward to seeing you again! ~ Platinum Wrench Auto Repair

- Platinum Wrench Auto Repair

Took my car right in on arrival. Work was finished when promised. Trusted mechanic for my BMW. Payment was for quoted amount.

Hello Mark, Thank you for the great review! We truly appreciate your trust in our team and look forward to helping with any future service needs. ~ Platinum Wrench Auto Repair

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Very respectful and businesslike good attitudes and fix the problem with any vehicle I ever had

Hello Keith, Thank you! We appreciate your trust in our team and are glad we could help keep your vehicles taken care of. ~Platinum Wrench Auto Repair

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I have never had a better experience at a mechanic They were so honest and kind. What they quoted me was the exact price at the end- I appreciate them so much!

Hi Krystina, Thank you for your kind words! We’re glad you had a great experience and truly appreciate your support. - Platinum Wrench Auto Repair

- Platinum Wrench Auto Repair

Excellent , knowledgeable, service. Thank you Platinum Wrench!!

Hi Mike, Thank you for the review! We are thrilled that we were able to provide you with excellent service. - Platinum Wrench Auto Repair

- Platinum Wrench Auto Repair

Excellent experience.

Hello Lynn, Thank you for your kind words! We’re glad you had an excellent experience with us and truly appreciate your support. We look forward to helping you again in the future! ~ Platinum Wrench Auto Repair

- Platinum Wrench Auto Repair

Best shop ever

Hi Tyler, Thank you for the review! - Platinum Wrench Auto Repair

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Fantastic. We have a fleet account and they are awesome.

Hi Steve, Thank you for the review! We appreciate the opportunity to service your fleet and are glad to hear you’ve had a fantastic experience with our team. ~Platinum Wrench Auto Repair

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They do a great job taking care of our cars.

Hi Daniel, Thanks for your continued loyalty and for taking the time to share your experience with Platinum Wrench!

- Platinum Wrench Auto Repair

Very nice and honest. Great service and professional. Priced right. Very happy with my car serviced here. They fixed my electrical problem on my 2013 Nissan Juke. No surprise on the price, everything was quoted before the service was completed.

Hi Flecia! Thank you for your kind review and for trusting Platinum Wrench Auto Repair. We’re glad we could fix the issue and provide clear, upfront pricing. We appreciate your support! ~Platinum Wrench Auto Repair

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John was amazing, I can’t recommend this place enough! My car died and I’m from out of town and he didn’t hesitate to work with me. They really care about helping people!

Hi Morgan, Thanks for stopping by Platinum Wrench and for taking the time to share your experience! ~Platinum Wrench Auto Repair

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Peter, thank you for taking the time to share your experience. We want every customer to leave completely satisfied and we apologize for not meeting your expectations. Please contact us at your convenience so we can discuss your concerns further and make it right. -~Platinum Wrench Auto Repair

- Platinum Wrench Auto Repair

Reasonable price great services. I recommend it 💯💯💯💯. Come and they will work with you. Gave me a great deals for 2 tires.

Thank you for the review! we are all very happy you had a pleasant experience. Anytime you need anything for your car, we will always be ready to take care of your needs.

- Platinum Wrench Auto Repair

Very honest and professional. I would highly recommend this shop

Hi Lisa, Thank you for the review! ~Platinum Wrench Auto Repair

- Platinum Wrench Auto Repair

Complete Waste of my time and money.

Kody, We are very sorry you are disappointed with the state of your 2011 f-150 with 219211 miles. You had the truck towed to us with a no start condition. What was not disclosed to us was that someone had been removing and testing the starting system before we got it. We spent the better part of 2 hours trying to figure what had been done and fix it, before we could begin to diagnosis what was truly the failure of your starting system. When called to tell you this, you decline the work. The deteriorated state of your truck and the previous un finished work was not our doing, nor are we responsible for that state of condition. We attempted to help you, disclosing what we saw. We did not charge you a dime. We are confused at the fact we cost you anything but our time at no cost to you.

- Platinum Wrench Auto Repair

John and all the folks at Platinum Wrench are the real deal. They have worked both on my personal vehicles and all of our vehicles from our office. They have done everything from the basic fleet management stuff for our work trucks to the typical issues I had w/ the 15 year old truck. They've never let us down.

Hello Mark, Thank you for taking the time to provide feedback on your experience. It means a lot to us to here that we have been able to provide you with excellent services. We are always here to help. ~Platinum Wrench Auto Repair

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Going to an auto repair place never really gives you a warm fuzzy feeling. More like fear and anxiety of price and outcome! I've been coming to Platinum Wrench now for @7 years, with multiple vehicles. While my outcome of what had to be done has not always been favorable, John, Tom and the crew have always been accommodating and more than fair with pricing! I would recommend this place to anyone! Thx guys!

Hello Scott, It has been our pleasure to serve your automotive needs for all of these years and we look forward to continuing to exceed your expectations and provided affordable and reliable services for you and all our customers. ~Platinum Wrench Auto Repair

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Not feeling in was given a honest diagnosis at a chain repair shop, I did some digging in local private shops, read reviews, and came upon Platinum. I couldn't be happier that I did! I have no doubt I'll be back again when I need service

thankyou for the review! It was a pleasure meeting and working with you. We will look forward to see you in the future.

- Platinum Wrench Auto Repair

John, Tom and the staff have been doing my mechanical work since I moved to Florida Great service and great prices!! I highly recommend them !!

Hi Buzz! Thank you for the kind words. Glad to help! ~Platinum Wrench Auto Repair

- Platinum Wrench Auto Repair

10 out of 10 fast friendly and warranted.

Hello Marybeth! Thank you so much for the kind words. You were a pleasure to do business with. We will look forward to seeing you in future. Thanks for stopping by! ~Platinum Wrench Auto Repair

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John is a great person who pays attention to detail. He helped me quickly understand what was needed & what was recommended and the why for each repair/ replacement. He is very personable and trustworthy. Thank you John for all your help & mostly your honesty and patience.

Thank you for giving us feedback on your experience! We are always glad to help. ~ Platinum Wrench Auto Repair

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What do you do when you’re from Lakeland, you decide to take a day off to have some fun at the beach, and then your car breaks down. Call Platinum Wrench auto repair. They were super helpful, were able to get the part, fix the car and get us on my way. Staff is super nice, waiting room and bathroom were very clean. Great experience, and highly recommend..

Hello Dr. Walburn, Thank you for taking the time to share your experience with Platinum Wrench! We look forward to working with you in the future. ~ Platinum Wrench Auto Repair

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John and his team went absolutely above and beyond with their service on my (very) problematic car. They are truly honest, incredibly hardworking, and very efficient. I could not recommend this shop highly enough, but I will try. John and his team truly made me feel like family, and even my father (a 45 year diesel mechanic) highly approves of and appreciates the incredible work they do. Thank you a million times over!

Hi Abby, It is being able to provide services for and have relationships with customers like you that make all of this worth it. Serving our community is our main goal and we want to thank you for taking the time to give feedback on your experience. We will do our best to continue to provide the services you expect and the peace of mind you deserve. ~ Platinum Wrench Auto Repair

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