I highly recommend Platinum Wrench! I had a major repair done recently on my Ford F-150 to replace the VCT Phaser/Solenoid. Their reasonable pricing saved me $2,500 compared to the dealership’s quote.
Their customer service was excellent. They kept me updated via calls and texts throughout the entire process, explained the repairs clearly, answered all my questions, and treated me with kindness and respect. As a woman, I’ve unfortunately experienced mechanics who talked down to me or weren’t transparent about repairs and costs, but I never felt that way here. It’s clear they genuinely care about their customers. My truck is running great now, and I’ll definitely return to Platinum Wrench for any future repairs!
Hi Sarah!
Thank you so much for taking the time to leave such a thoughtful review! We know how stressful major repairs can be, so we’re thrilled we could save you a significant amount compared to the dealership while getting your F-150 back to running great.
It means a lot to hear that you had such a good experience with our team. Being straightforward, keeping you in the loop, and treating everyone who walks through our doors with respect is just how we run things here. We're glad we could earn your trust, and we'll be here whenever your truck needs anything else down the road!
- Platinum Wrench Auto Repair
- Platinum Wrench Auto Repair